Generally, a First Aider should be called for any signficant incident where medical attention is required.
They will judge whether an ambulance is required.
What to do if no first aider is around
If the person is unwell and needs medical treatment or should be examined by a medical professional, the recommendation is to get them to A&E.
This can be done either by calling an ambulance (if the injury is severe) or by calling a cab (someone has to travel with the injured person).
If a cab is called, the cost should be charged to the building. However, out of hours, it might not be possible to find a departmental member who can authorise the expense. In this case, a receipt should be acquired, so the finance team can reimburse the cost.
It is vital that any action taken is reported to the Safety Officer, who will then log an incident report. The incident can also be directly reported via AssessNet
When calling an ambulance, please give your location as:
University of Cambridge Computer Laboratory, CB3 0FD
Off Madingley Road (towards the M11 junction, on the West Cambridge Site)
In addition, please provide the number you can be called back on - during opening hours, please use reception (63500). IMPORTANT: Inform reception that you have done so.
If no ambulance has arrives within 10 min, call again.
Consider of sending someone to Madingley Road to greet the Ambulance, and have someone waiting on JJ Thomson Ave to direct them to the WGB.
Updated Dec 2025 - Diana Gauvrit (DSO)
